Returns & Exchanges
At RS AUDITORES SPA, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, our streamlined return policy allows for exchanges or refunds within 30 days of receipt.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization code.
- 2.Prepare the Package
Ensure the items are in their original, unused condition with all tags attached, and pack them securely in the original packaging.
- 3.Ship the Item
Affix the provided shipping label or use a trackable courier service to send the package back to our designated processing center.
- 4.Receive Refund or Exchange
Once our audit team inspects the returned goods, we will process your refund to the original payment method or ship your replacement within 5-7 business days.